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faq

Question: Do you price match?

Answer:Great question and the answer is yes. If you are currently buying toner cartridges from; Staples, Office Depot, Quill, or CDW. We price match on all original manufacture (OEM) cartridges. In most situations with compatible and remanufactured we can beat their price by 25%. We also provide expert tech/customer service with lightning speed! If you are a Peppm-Laserquick corporate customer your approved prices are listed on this website.

Question: What does STMC certified remanufactured toner cartridge mean?

Answer:Great question. STMC, or Standardized Test Methods Committee, is a global agency that was enacted to develop rigorous standardized test methods for the OEM-compatible and remanufactured printer cartridge industry.

The standards defined by STMC help set performance specifications that make aftermarket remanufactured and compatible toner cartridges equal to or better than OEM (Original Equipment Manufacturer) toner cartridges.

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All remanufactured toner cartridges supplied to PEPPM members are STMC certified.

Question:What is ISO 9001 certification.

Answer:ISO certification is a global state of quality management. Touching management, employees, testing, quality control, page yield, materials. A system that takes into consideration, facility, store, office, warehouse, inspections, testing, materials, development specifications.

The easiest example would be McDonald fries. When eating McDonald fries in the United States or international, they have the same crispness, size and taste. Can you image what would happen if there was not a standardized ISO 900 family of certifications for companies? What if some McDonald's used russet potatoes, red potatoes, 500 degree frying, 700 degree frying, etc. I think you get the picture. Same with toner cartridges. Strict global requirements to follow to instill consistent quality, page yield, density of print, matching the specifications of the original cartridge manufacture. All remanufactured cartridges supplied to PEPPM members are ISO 9001 certified.


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